"Partnership"|Item::I-23|"- To be viewed as a strategic asset, customers and service providers need to view each other as partners (sharing in successes)",Votes::3
"Partnership"|Item::I-29|"- ITSM is transformational, both for the business and IT. Both need to work together as partners, thus #trust is a CSF",Votes::2
"Partnership"|Item::I-38|"- Always remember that at any point, any ITSM provider can be replaced...",Votes::1
"Partnership"|Item::I-89|"- ITIL should apply and be adaptable to all service providers, catering for in-house and outsourced service models easily",Votes::0
"Partnership"|Item::I-101|"- Cross-technology Service Teams over Technology-based Teams",Votes::0