FANDOM


The text below was added to the original google document as a call to action:

ITIL can be immensely valuable. But sometimes that value is clouded by complexity, or loses sight of the bigger picture by focusing too much on the detail.The ITIL Manifesto is what ITIL stands for; its most important aims. It is a series of statements (see The Agile Manifesto) declaring principles and objectives. Why have a manifesto? Because remembering 5 books can be a challenge, but there are some key principles on which ITIL, and in fact any ITSM best practice is based.

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.