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Questions for Google Hangout:


What is the purpose of the ITIL Manifesto?

What need does it address?

Why do we need another initiative alongside SM Congress, TSF/ASM etc?

Who is/are the audience(s) of the ITIL manifesto? (think of 'business', 'IT', 'managers', practitioners etc)

How will we test this with each of the audiences? (concepts rather than a detailed action plan)

Is the ITIL manifesto forward looking (and trying to improve ITIL/present solutions) or retrospective (and focused more on identifying issues).

Is perception of the manifesto more or less important than the content?

How do we want Axelos to respond?